UNDP

Product Development, Advertising,
Use of Products & Services

Consumer health and safety, product safety and labelling, and responsible marketing efforts are not undertaken in sufficient measure

 

Companies have to ensure that their goods, services and marketing efforts do not have adverse human rights impacts on individuals, including their right to health and right to life. Illegal, unethical, discriminatory, or deceptive practices, such as abusive, sexist and racist marketing tactics may impact on the safety, dignity and well-being of vulnerable groups, including women.  Misleading information regarding the goods and services, terms, conditions, applicable fees and final costs may have disproportionate impact on the health and financial well-being of the poor. Among other things, fair and equitable treatment requires businesses to undertake disclosure and transparency measures, protect privacy rights, and provide for effective dispute resolution.

Relevant Human Rights Instruments

Universal Declaration of Human Rights, 1948, Article 19
United Nations Guidelines for Consumer Protection, 1985


SDG 3

GOOD HEALTH AND WELL-BEING

SDG 3.4

Consumer protection efforts lead to gains under SDG 3.4: By 2030, reduce by one third premature mortality from non-communicable diseases through prevention and treatment and promote mental health and well-being.

SDG 5

GENDER EQUALITY

SDG 5.1

Consumer protection efforts support the achievement of SDG 5.1: End all forms of discrimination against all women and girls everywhere.